Refund policy

ALL SALES ARE FINAL ON ALL PURCHASES

We are not responsible for orders lost or stolen in transit; customers are encouraged to select shipment insurance at checkout for protection and potential full refunds in such cases.

Exchanges are generally not available due to limited stock and custom print-on-demand items.

Customers are responsible for verifying items, sizes, and details in their cart before checkout—no exchanges for incorrect selections.

If your order arrives damaged, missing items, or with incorrect fulfillment, contact service@pristineenvisions.shop promptly for assistance.